Frequently Asked Questions
Use this page to find answers to common questions about our online Math courses and course bundles. And if you’re still not sure, drop us a message using the contact form.
About My Maths Guy
Who is My Maths Guy For?
Our courses and programs cover Math content from early high school all the way through to college level and will be useful to a wide range of persons including:
- High school students taking Pre-Algebra, Algebra 1, Algebra 2, Trigonometry, Pre-Calculus and other courses.
- University students taking Calculus 1, Calculus 2, Differential Equations, Linear Algebra and other courses.
- Homeschoolers looking to access any of the above courses.
- Those returning to education after a break who need to brush up on key skills.
Can't I get all of this online for free?
There certainly is a lot of Math content online but we’ve designed our material to connect together in a complete package. Why spend countless hours searching online when you can find everything you need here in one place? Also, our programs include more than 2,500 carefully designed practice questions with full step-by-step solutions to help you reinforce learning and prepare for assessments.
Why should I trust your teaching?
Gary has a BSc Hons in Pure Mathematics from The University of St. Andrews and has taught Math full time for more than six years both online, 1-1 and in classroom settings. We know the common sticking points that students experience and have used this knowledge to design these online programs and inform how they are taught.
Why will your teaching help me?
We never claim to make Math easy but we can make it less intimidating, less stressful and help you prepare to ace assessments! We teach one key idea per class and structure our classes to build up knowledge, skills and confidence. We know that Math can be overwhelming so we never throw ideas at you until you’re ready . . . . but students have to meet us half way by watching the videos attentively and working the practice problems to reinforce learning.
How does My Maths Guy connect to my coursework?
Our content is designed around standard curriculums for the courses we teach. But we know that students often need to review older material or are ready to jump ahead. So, to allow greater flexibility, we’ve bundled our courses into two programs that contain all of the content that is likely to be useful to students. This way you can go back and forth and have all of the support you need at your fingertips.
Can I work with you 1 to 1?
If you’re looking to accelerate learning it may be possible to work with Gary 1-1 via live online sessions. Use the contact form below to reach out and check availability.
Pricing & Subscriptions
Can I cancel my subscription during the free trial?
Yes, you may cancel your subscription at any point during the free trial period. Just log into your account, click on your profile icon, and select Manage Subscriptions. In this case you won’t be charged and we hope the trial period was useful to you.
What's included in the subscription?
Our Program Subscriptions offer unlimited anytime access to:
All courses included in your chosen program.
More than 300 HD videos in each program.
More than 1,000 practice questions with full step by step solutions so you can check your work as you go.
Access from any device including a convenient app.
Our individual Course Subscriptions offer unlimited anytime access to all content in the individual course.
Which subscription is right for me?
We offer three flexible subscriptions to suit different needs. If you need short term help our monthly subscription may be the best option for you. This subscription automatically renews each month but you can cancel anytime. Our 6 and 12 month subscriptions are great choices for those students looking for longer term help and offer significant discounts over the monthly subscription. The three subscription levels can be applied to both individual courses and programs.
What don't you give this away for free?
We offer free unlimited trials of all of our courses and programs, free mini courses and an extensive free instructional video blog. We are committed to improving our programs by offering new courses, updating videos and adding more practice questions and solutions. All of this takes time and has costs associated with it. We believe in continuous improvement so are always reinvesting in our products. Plus, this is our business so we also expect to make a profit too.
If My Maths Guy isn't helpful can I request a refund?
In general we don’t offer refunds as we believe the one week free trial is enough time to assess whether or not the content is likely to be useful and students can cancel their subscription during the free trial period. However, we will consider exceptional circumstances which can by communicated to us by emailing firstname.lastname@example.org
How do I cancel my subscription?
If you no longer need access to our courses or programs cancelling is easy. Just log into your account, click on your profile icon, and select Manage Subscriptions.
Using My Maths Guy
How do I access my courses?
You can access your courses by logging into your account using the link provided when you signed up. We recommend bookmarking the login page for easy access. You can also login at www.teachable.com or by downloading the Teachable app to your mobile device.
What if I forget my password?
If you forget your password you can easily reset it by selecting Forgot Password on the login page and following the instructions.
How do I change my password?
Changing your password is straight-forward. Simply log into your account, click your profile icon and select Edit Profile. On the Edit Profile page click Edit Profile and then select Change Password.
I'm having problems watching the videos
We recommend that if possible you use the latest version of Safari, Google Chrome or Mozilla Firefox to access course materials. If using an alternative browser make sure it’s the latest version. If you continue to experience problems please let us know using the contact form below and we’ll help you resolve the situation.
Couldn’t find the answer you were looking for? No problem, drop us a message using the form below and we’ll get back to you as soon as we can.